Privacy Policy

Last Updated: 31.03.2025

Genlly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, applications, and services.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information:

    When you register, subscribe, or interact with Genlly, we may collect details such as your name, email address, billing information, and social login data (if applicable).

  • Content & Usage Data:

    We collect metadata and interaction logs related to your use of Genlly's tools, including prompts submitted, system performance, and generation activity.

  • Image & Video Storage:

    We do not store the actual image or video files generated via Genlly. Instead, we retain URLs or references to where these files are hosted (e.g., temporary cloud storage or CDN). These references help us enable access, history, or regeneration features without holding the media content directly on our servers.

  • Device & Technical Data:

    Information like browser type, IP address, operating system, and cookies may be collected automatically to help optimize platform performance and user experience.

  • Cookies & Tracking Technologies:

    We use cookies and similar technologies to improve website functionality, store preferences, and monitor user engagement.

2. How We Use Your Information

Your data helps us deliver and improve Genlly. We use it to:

  • Operate and maintain our services (image/video generation, file storage, user preferences).
  • Authenticate users and secure accounts.
  • Process transactions and manage billing.
  • Analyze trends and user behavior to improve the platform.
  • Communicate important updates, feature changes, or support notices.
  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data.

We may share data with:

Trusted Service Providers:

Third-party platforms that assist with hosting, cloud processing, analytics (e.g., usage patterns), or secure payment processing.

Legal or Regulatory Authorities:

If required by law, legal process, or in cases of suspected fraud, abuse, or threats to the platform or its users.

4. Data Retention

We retain personal data for as long as it's necessary to provide our services and comply with applicable laws. You can request deletion of your data by contacting our support team (see contact info below).

5. Security Measures

We implement modern security protocols and infrastructure, including:

  • Encrypted data storage and transfers (SSL/TLS)
  • Secure user authentication
  • Regular monitoring for vulnerabilities and unauthorized access attempts

Despite these efforts, no digital platform is 100% secure. We encourage strong passwords and personal vigilance.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain forms of data processing.
  • Request a copy of your data (data portability).
  • Withdraw consent at any time (if processing is based on consent).

To exercise any of these rights, contact us directly at the email listed below.

7. Third-Party Services

Genlly may contain integrations or links to third-party tools and services (e.g., for storage, login, or social sharing). We are not responsible for their privacy practices or policies.

8. Policy Updates

We may occasionally update this Privacy Policy. All changes will be posted on this page with the revised effective date. Continued use of Genlly constitutes acceptance of the latest version.

9. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your data, contact us at:

📧 privacy@genlly.ai